Frequently Asked Questions
What services do you offer?
I offer one-to-one online calls focused on football development, performance analysis and coaching support. These calls can include:
- Reviewing match or training footage
- Technical, tactical or positional guidance
- Identifying strengths and areas for improvement
- Discussing your football pathway or development plan
- Support for parents on understanding the football environment
- Coaching ideas, session design or age-group development
- Planning next steps in your football journey
Whether you're a player, parent, coach or someone wanting clarity, each call is tailored to your needs.
How do I book a call online?
You can book directly through the website. Simply choose a date and time that suits you, add your details, and you'll receive a confirmation email with everything you need to join the call.
Which platforms can I use for my online call?
You can select the platform that works best for you:
- Zoom — standard option for most countries
- VooV Meeting (Tencent Meeting) — recommended for users in mainland China as it is reliable and fully accessible
- Microsoft Teams — ideal if you prefer an alternative to Zoom
- Mobile call — perfect if you'd rather talk by phone or have low internet access
You'll be able to choose your preferred method when booking.
How long does an online call last?
Each online call typically lasts 60 minutes. If the call type is different (e.g. introduction or short analysis), the exact duration will be shown at booking. I'm also flexible — calls can be longer or shorter if required.
Why are prices different in each country?
Prices vary slightly by country to keep the service fair and accessible. Factors that influence pricing include:
- Local taxes and digital service fees
- Currency conversion rates
- Regional payment processing charges
- Cost-of-living differences and economic conditions
These adjustments help ensure the same quality of support globally while keeping pricing balanced.
Can I join from China or other restricted regions?
Yes. Clients in mainland China are very welcome.
Because some international platforms face internet restrictions, I offer alternatives such as VooV Meeting, Microsoft Teams and mobile calls. Simply choose the option that works best for your connection.
What is your cancellation policy?
You may cancel or reschedule up to 24 hours before your call. Last-minute cancellations may still be charged, as the time is set aside specifically for you.
What happens if I'm late to the call?
If you join late, the call will still finish at the scheduled time to avoid overlap with other bookings. I recommend joining a couple of minutes early so you can settle in comfortably.
How do I pay?
All payments are taken securely through the website at the time of booking. Prices will display in your local currency where possible.
Who are online calls suitable for?
Online calls are suitable for:
- Players wanting development feedback
- Parents seeking guidance or clarity
- Coaches looking for ideas or support
- Anyone with football-related questions
- Individuals wanting to talk through performance, progression or next steps
There is no long-term commitment — you can book whenever you feel it's helpful.
If you have any questions, I'm happy to help: michael@mulhernfc.com